Thanks for shopping at Thamel Mart​. ( 

- If you are not entirely satisfied with your purchase, we're here to help.

- If you like to cancel your order contact to us within 12 hours email or call customer service.


You have ​30  calendar days to return an item from the date you received it.
 To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For additional information in this section, ​create your own Return & Refund Policy​.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you have any questions, please don't hesitate to contact our Customer Experience Department by or by phone at 1-800-936-0737.