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Shipping Information

Frequently Asked Questions

  • Shipping Costs & Delivery Times
  • Hawaii, Alaska & Puerto Rico
  • P.O. Box
  • International Shipping
  • APO/FPO/DPO Military Addresses
  • Multiple Shipping Addresses
  • Business Days & Holidays
  • Multiple Shipments
  • Tracking Orders

Domestic Shipping Costs And Delivery Times


Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 3-5 business days from when the order is processed. Second Day orders must be placed by 3:00 PM PT to start processing the same day and will arrive in 2-3 business days from when the order is placed. Expedite or Next Day orders must be placed by 12:00 PM PT to start processing the same day and will arrive 1-2 business day from when the order is placed. Delivery times are based on orders placed between Monday – Friday. 

Shipping Method

Fee

Total Delivery Time
(including processing time)

Standard 3-5 Day Shipping
 

FREE

3-5 business days

Second Day Shipping

Shipping charges when you check-out
  you  can see.

2-3 business days

Next  Day Shipping

Shipping charges when you check-out
you can see

1-2 business days

 

Gift cards are shipped separately from merchandise with USPS First Class Mail for FREE. For shipping to Hawaii & Alaska, P.O. Box and APO/FPO/DPO

Hawaii, Alaska And Puerto Rico

 For shipments to Hawaii, Alaska, and Puerto Rico we offer stander shipping via USPS, DHL, FedEx or UPS. It takes up to 3-5 days to delivers to your address.

For shipments to Hawaii, Alaska, and Puerto Rico we offer Second day and Next Day shipping services.

Second Day: - USPS, DHL, FedEx or UPS (Priority Service), 2-3 Day
Next Day Service:- USPS,
DHL, FedEx or UPS (Priority Service), 1-2 Day

P.O. Box

 U.S. P.O. Box, we offer  stander service USPS First Class or Priority Mail
Second Day: - USPS (Priority Service), 2-3 Day
Next Day Service:- USPS (Priority Service), 1-2 Day

APO/FPO/DPO Military Addresses

 All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 15-25 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses,contact support@thamelmart.com or  call Customer Service for assistance at 1-1-800-936-0737
International Shipping

All the orders outside of USA or Canada will directly be shipped from our showroom/warehouse in Nepal via DHL, FedEx or UPS. It takes up to 10 days to delivers the orders. We will provide tracking details up on ship the orders. Please note that return item(s) must be shipped to our warehouse in California.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Thamelmart.com, visit the my account area or track a  package  

  Business Days And Holidays From California United States

All orders ship Monday – Friday and Saturday before 12.00 pm excluding federal holidays within the United States. For Standard 3-5 Day ships, Second Day and Next Day 1-2 Day Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next day.

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

For packages shipping to Hawaii & Alaska, P.O. Boxes and APO/FPO/DPO Military Addresses using USPS Priority there are additional holidays in which packages do not ship from our distribution centers including: Martin Luther King Jr. Day, President’s Day, Columbus Day, and Veteran’s Day. 

Business Days And Holidays From Kathmandu Nepal
 

All orders ship Sunday – Friday excluding federal holidays  woldwide. For Standard 4-6 Day ships, Second Day and Next Day 3-4 Day Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next day.

For packages shipping to Hawaii & Alaska, P.O. Boxes only  United States other we do not ship APO/FPO/DPO Military Addresses and Interenation must using your steeel address ship via DHL, FedEx or UPS Priority there are additional holidays in which packages do not ship from our distribution centers.